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Which of the following market growth factors that accelerates customer demand allows customers to experiment with a new product during a hands-on trial basis?


A) Complexity
B) Relative advantage
C) Compatibility
D) Trialability
E) Observability

F) B) and D)
G) B) and E)

Correct Answer

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Innovators and early adopters make up the largest market share percentage of the total market. The highest market demand and industry profits arise when they enter the market.

A) True
B) False

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Effects of pursuing a harvest strategy include lowered employee morale, rapidly defecting customers and a faster decreasing market share than a company might initially expect.

A) True
B) False

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The intensity of competition is greater in declining industries in which:


A) the industry is declining slowly instead of rapidly.
B) the product is easy to differentiate.
C) exit barriers are high.
D) entry barriers are high.
E) technology is stable.

F) C) and E)
G) All of the above

Correct Answer

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Tactical steps companies using a leadership strategy might initiate can include using aggressive pricing, acquiring established competitors to consolidate the industry and making new investments in productive capacity. aims at growing in a declining industry by picking up the market share of companies that are leaving the industry.

A) True
B) False

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Customers who understand a new technology may have important future applications and are willing to experiment with it to see if they can pioneer new uses for the technology are called:


A) early adopters.
B) the early majority.
C) innovators.
D) laggards.
E) the late majority.

F) D) and E)
G) C) and D)

Correct Answer

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Tom tends to be ignorant about technological advancements. He was reluctant to own a smartphone even when they were well established and familiar in the market. However, Thomas slowly got used to the idea of a smartphone when his job demanded him to be connected to the office network all the time. Thomas is most likely to fall under which of the following categories of customers?


A) Early majority
B) Late majority
C) Laggards
D) Early adopters
E) Innovators

F) A) and B)
G) A) and C)

Correct Answer

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When dealing with a declining industry, which of the following strategies should be used if a company has distinctive strengths that allow it to capture market share or if the speed of decline and the intensity of competition is moderate?


A) Divestment
B) Harvest
C) Price signaling
D) Leadership
E) Capacity control

F) A) and D)
G) C) and E)

Correct Answer

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The rate of growth in the market is not affected by strategies chosen when considering the factors of relative advantage, complexity, compatibility, trialability, and observability.

A) True
B) False

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The highest market demand and industry profits arise when:


A) early adopters leave the market.
B) innovators and early adopters enter the market.
C) when laggards and late majority users leave the market.
D) early and late majority users enter the market.
E) when the production costs become high.

F) A) and E)
G) All of the above

Correct Answer

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A franchisor does not benefit from the franchisee's incentive to receive a return on their capital investments.

A) True
B) False

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Alpha Corporation owns and controls several retail outlets and is pursuing a strategy called franchising.

A) True
B) False

Correct Answer

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An industry moves from the embryonic to the growth stage when:


A) the sales of complementary products decline.
B) the production costs increase.
C) companies manufacture products in very small quantities.
D) ongoing technological progress makes its product easier to use.
E) mass markets for its products decline.

F) A) and B)
G) B) and D)

Correct Answer

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A firm may pursue a chaining strategy to:


A) obtain the advantages of economies of scale.
B) create product diversity.
C) generate revenue by licensing the patents it owns.
D) spread overhead costs.
E) establish several unrelated business units.

F) None of the above
G) A) and C)

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Which of the following statements about fragmented industries is true?


A) They are usually characterized by large, mass-production operations.
B) They essentially enjoy a national brand loyalty.
C) They require companies to use focus strategies to meet specialized customer needs.
D) They do not attract new entrants as they have extremely high entry barriers due to economies of scale.
E) They are usually dominated by one or two large companies that enjoy the power to influence industry prices.

F) A) and B)
G) All of the above

Correct Answer

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Which of the following is a market growth factor that refers to the degree to which the results of using and enjoying a new product can be seen and appreciated by other people?


A) Complexity
B) Relative advantage
C) Compatibility
D) Trialability
E) Observability

F) C) and D)
G) A) and E)

Correct Answer

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A new product's relative advantage refers to the degree to which a new product is perceived as being better at satisfying customer needs than the product that it supersedes.

A) True
B) False

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Mature industries generally adopt all of the following strategies and tactics EXCEPT:


A) protecting their competitive advantage.
B) moderating the intensity of industry competition.
C) preserving both company and industry profitability.
D) deterring entry into an industry.
E) increasing the level of rivalry within an industry.

F) B) and E)
G) A) and B)

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The real estate industry is comprised of different firms in several locations. Some are independent and popular locally, whereas others are affiliated to national chains. The real estate industry is most likely to be a(n) :


A) fragmented industry.
B) oligopoly.
C) pure competition industry.
D) consolidated industry.
E) monopoly.

F) A) and B)
G) C) and D)

Correct Answer

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An app development firm is working on a new product to identify and consolidate a smartphone user's favorite and most-used apps into one place on the phone. If the new product will be sold to existing customers, the firm is pursuing a strategy of:


A) product development.
B) market penetration.
C) product proliferation.
D) market signaling.
E) market development

F) A) and B)
G) A) and E)

Correct Answer

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