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Most EHR programs allow electronic transmission of ________ from a patient's PCP to both the managed care insurance program and the specialists the patient needs to see.

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To help keep electronic records secure, you should secure the computer that maintains the electronic records and keep a(n) ________ of the electronic files.

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Which of the following is a disadvantage of implementing an EHR system?


A) Fewer lost medical records
B) Staff training requirements
C) Efficient transfer of records
D) Chart access for multiple users
E) Decreased storage needs

F) C) and E)
G) C) and D)

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A patient's personal health record is owned by the ____.


A) patient
B) physician
C) medical practice
D) state government
E) federal government

F) None of the above
G) A) and D)

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Angie is a new patient at Dr. Vander's office. She has an ear infection and the physician is prescribing an antibiotic. The medical office uses an EHR system and wants to transmit her prescription directly to Angie's pharmacy. She filled out the standard patient information sheet, but unfortunately, she cannot remember the name or phone number of her pharmacy. What should Dr. Vander's office do?


A) Refuse to provide the prescription
B) Write the prescription by hand on a piece of scrap paper
C) Tell Angie to go home, find her pharmacist's name and number, and come back
D) Print the prescription from the EHR software
E) Document that the prescription could not be given due to lack of information

F) C) and D)
G) A) and E)

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Many EHR programs have an online insurance ________ function that allows you to check the patient's insurance coverage before performing a procedure.

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A patient ________ provides patients with online access to routine EHR information and allows patients to perform tasks such as making an appointment or accessing a child's immunization record.

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Electronic prescriptions can be printed at the medical office and given to the patient or transmitted directly to the ________.

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Medical information that is gathered in a manner that conforms to nationally recognized interoperability standards that can be used by members of more than one healthcare organization is called an electronic ____________.

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Careful key entry is essential to maintaining ________ electronic health files, to protect both the patient and the medical office.

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Some hospitals have begun to use electronically scanned images of patient ________ or photos to keep track of records, which can help cut down on insurance fraud.

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EHR programs that include medical coding software usually include a patient ________ component also, allowing the administrative staff to produce a statement for the patient after the insurance carrier has paid the claim.

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Electronic records provide security through special user names and _________ for each individual entering the records.

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At the provider's request, Tony is attempting to enter a prescription for Mrs. Johnson for her high blood pressure. The EHR system keeps reporting an error: Incompatible medication. What might this mean, and what should Tony do about it?


A) The medication is not yet entered into the EHR system, so Tony should add it before entering the prescription.
B) The medication Tony is trying to enter has not yet been approved by the FDA, so he should enter another drug instead.
C) Tony misspelled the name of the medication, so he should check the spelling and try again.
D) Mrs. Johnson is either allergic to the medication or is taking another medication that interacts with it; Tony should consult the physician.
E) The medication is not on Mrs. Johnson's insurance list of covered medications; he should enter another drug instead.

F) A) and B)
G) B) and E)

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Which of the following was not a reason for development and promotion of electronic medical records?


A) Increasing need for coordination of care
B) Increasing age of the general population
C) Paper medical records could no longer meet patients' needs
D) Rising healthcare costs
E) Increase in medical errors

F) A) and D)
G) B) and E)

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In this morning's monthly financial status meeting, the office manager asked Cheryl for an analysis of how much revenue is generated by each of several procedures that are commonly performed in the medical office. To accomplish this in the most accurate and efficient manner, Cheryl should ____.


A) survey the patients who had the procedures
B) ask the physicians who performed the procedures
C) use the EHR software's report generator
D) keep a checklist at the medical assistant's desk
E) search through patient files individually

F) C) and D)
G) B) and E)

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One advantage of an EHR system is that electronic health records can be used during ________ so that several healthcare professionals in different locations can view the record simultaneously.

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Which organization has defined the terms electronic medical record and electronic health record?


A) HIPAA
B) HITECH
C) NAHIT
D) ARRA
E) GINA

F) A) and D)
G) A) and E)

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Which of the following is an advantage of EHRs?


A) Patient concern for privacy
B) Staff training
C) Need for IT staff
D) Legibility of records
E) Software upgrades

F) D) and E)
G) A) and C)

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Many offices and EHR systems today allow patients to access and interact with certain parts of their EHR by providing a patient ____ to the system.


A) portal
B) password
C) key
D) code
E) admission

F) None of the above
G) A) and B)

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