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Exam 9: Managing Decision Making and Problem Solving

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Question 61

Multiple Choice

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It is important to follow up and evaluate the effectiveness of a decision to

A) ensure that the decision achieves the desired result.
B) help eliminate satisficing.
C) enable objective quantification of the decision.
D) determine the feasibility of another alternative if the original decision proves ineffective.
E) help eliminate bounded rationality.

F) None of the above
G) A) and C)

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Question 62

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An informal alliance of individuals or groups formed to achieve a common goal is referred to as groupthink.

A) True
B) False

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Question 63

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A manager must remember that,just as behavioral processes such as politics and risk propensity affect the decisions she makes,so,too,do her ____________________.

The components of managerial ethics are relationships of the firm to its employees,of employees to the firm,and of the firm to other ____________________.

According to bounded rationality,people's habits and skills limit their decisions.

Decisions that are unethical may pass one or two decision criteria,but they fail the ____ test.

Use the six steps in the rational model of decision making to show how you arrived at your decision to attend this school.(If you weren't rational,pretend that you were.)

A manager who really wants to approach a decision rationally and logically should try to follow the steps in ____________________ decision making.

Ford announced that it planned to cut 10 percent of salaried work.The plan involved retirements,reorganization,and eliminations.Which of the following behavioral aspects is most likely to be involved in this decision?

A disadvantage of the ____ decision-making model is that it does not use ethics.

A Delphi group is not used daily because it has disadvantages.Which of the following is NOT its disadvantage?

Everyone loved Steve's idea when he first suggested it.Upon further evaluation some challenges arose,but Steve was convinced he could make it work.When another alternative was introduced Steve clung to his approach,convinced it was the best.Steve experienced a(n)____________________.

Diaz Nesamoney is a computer scientist who founded three successful software companies.Entrepreneurs tend to have a high ____

The first step in evaluating an alternative is to determine to what extent it will be affordable.

Circuit City went bankrupt because of a series of poor managerial decisions and a down turn in the economy.In retrospect,it would seem that there was too much emphasis on the group reaching a consensus decision.As a result,many decisions were made to avoid conflict.What disadvantage of group decision making does this represent?

In more and more organizations today,important decisions are made by individuals rather than by groups and teams.

What is the fourth step in rational decision making?

Risk propensity is defined as a manager's willingness to gamble when making a decision.

____ may explain why publishers are more likely to publish a children's book by a recognizable celebrity like Katie Couric than to consider a beautifully illustrated and written book by an unknown author.

Implementing the chosen alternative is most closely related to the management function of ____________________.