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Jason is a successful manager because he has the zeal,commitment,and ability to remain persistent in the face of adversity.Jason is depicting which fundamental factor of emotional competency?


A) Self-awareness
B) Motivation
C) Empathy
D) Persuasion

E) A) and D)
F) B) and D)

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In trying to become more effective in his time management,David should primarily work on addressing issues that are ____,in order to avoid always dealing with last minute demands.


A) important and urgent
B) important but not urgent
C) urgent but not important
D) complex and urgent

E) A) and D)
F) None of the above

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The efforts to control and reduce the tensions that occur in difficult situations are referred to as:


A) personal management.
B) stress management.
C) time management.
D) professional management.

E) A) and C)
F) B) and D)

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List a few strategies for dealing with stress.

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A number of coping strategies can be use...

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_____ attempt to change the intensity and type of stressors impacting employees.


A) Health Promotion Programs
B) Stress Management Training Programs
C) Employee Assistance Programs
D) Stress Reduction Intervention Programs

E) B) and D)
F) A) and B)

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Develop a strategy or plan to make yourself more efficient in using your time to achieve your objectives.

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Answers would vary but should include st...

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In context to the strategies for managing stress,which of the following involves engaging our ability to recall a special place or memory and invite the same positive feelings or sensations to return?


A) Progressive muscle relaxation
B) Visualization
C) Guided imagery
D) Mindfulness based stress reduction

E) None of the above
F) A) and D)

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People who successfully apply emotional intelligence create win-win relationships and outcomes for themselves and others.

A) True
B) False

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Stress comes not from an event,but rather from how we respond to the event.

A) True
B) False

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