Question 1

Soft skills are:

Accepted Answer

A)   Less valuable than hard skills
B)   Needed to interact with, influence, and perform with others
C)   Not relevant to jobs above first-level supervision
D)   Not portable, that is, they can't be carried from one job to the next
E)   Useful only in the middle and late stages of a careerF) B) and D)
G) All of the above

Question 2

Sustainable businesses tend to be run by CEOs who are:

Accepted Answer

A)   Intelligent
B)   Controlling
C)   Target-driven
D)   People-centered
E)   EgotisticalF) C) and D)
G) A) and B)

Question 3

Explain the person-environment distinction in OB. What influences behavior and performance more-person or environmental factors? Discuss.

Accepted Answer

OB concepts and theories can be classifi...

Question 4

The remedy for ill-conceived goals is:

Accepted Answer

A)   Root out conflicts of interest
B)   When handing off work, ask if the assignment might invite unethical behavior
C)   Reward solid decision processes, not just good outcomes
D)   Be alert for even trivial ethical infractions and address them immediately
E)   Brainstorm unintended consequencesF) A) and D)
G) All of the above

Question 5

Problem solving is the systematic process of closing gaps between actual and desired situations.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not one of the top four skills desired by employers?

Accepted Answer

A)   Teamwork
B)   Critical thinking
C)   Problem solving
D)   Judgment and decision making
E)   Active listeningF) C) and E)
G) None of the above

Question 7

What can and should you as an employee do about unethical behavior?

Accepted Answer

A few suggestions for handling unethical...

Question 8

The "integrative framework" for understanding and applying OB is based on the systems approach.

Accepted Answer

A) True 
 B)False

Question 9

How many of the top four skills desired by managers for the top 10 jobs in 2013 are "hard skills"?

Accepted Answer

A)   None
B)   One
C)   Two
D)   Three
E)   AllF) None of the above
G) B) and E)

Question 10

Common sense focuses on the past, and because of this it is weak in responding to the unknown or unexpected.

Accepted Answer

A) True 
 B)False

Question 11

In the integrative framework,

Accepted Answer

A)   Inputs lead to processes, which lead to outcomes
B)   Inputs lead directly to outcomes
C)   Outcomes never affect inputs
D)   Outcomes never affect processes
E)   Inputs are unrelated to processesF) D) and E)
G) A) and B)

Question 12

Organizational behavior describes an interdisciplinary field dedicated to understanding and managing people at work.

Accepted Answer

A) True 
 B)False

Question 13

Hard skills are not important in organizations.

Accepted Answer

A) True 
 B)False

Question 14

Halim hires a new employee who best meets the characteristics he is looking for in the ideal employee. He is:

Accepted Answer

A)   Resolving the problem
B)   Solving the problem
C)   Dissolving the problem
D)   Ignoring the problem
E)   Avoiding the problemF) C) and E)
G) A) and D)

Question 15

A person can build his/her human capital by:

Accepted Answer

A)   Attending conferences
B)   Joining professional organizations
C)   Assessing his/her strengths and weaknesses
D)   Joining the company softball team
E)   Engaging in a mentoring relationshipF) A) and E)
G) All of the above

Question 16

Your potential for social capital lies in your relationships with other people.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is not a soft skill?

Accepted Answer

A)   Active listening
B)   Financial analysis
C)   Problem solving
D)   Decision making
E)   Critical thinkingF) A) and B)
G) All of the above

Question 18

The greatest benefit of your education is developing:

Accepted Answer

A)   Technical expertise
B)   Self-awareness
C)   Problem-solving skills
D)   An ethical perspective
E)   Business knowledgeF) C) and E)
G) C) and D)

Question 19

Organizations who invest in employees' human capital tend to have higher turnover but improved financial outcomes.

Accepted Answer

A) True 
 B)False

Question 20

One way an employer can build social capital is to provide mentoring.

Accepted Answer

A) True 
 B)False

Exam 1: Making Ob Work for Me

Explain the person-environment distinction in OB. What influences behavior and performance more-person or environmental factors? Discuss.

Correct AnswerverifiedOB concepts and theories can be classifi...View AnswerShow Answer

Soft skills are:

Correct AnswerverifiedShow Answer

The greatest benefit of your education is developing:

Correct AnswerverifiedShow Answer

Organizational behavior describes an interdisciplinary field dedicated to understanding and managing people at work.

Correct AnswerverifiedShow Answer

The remedy for ill-conceived goals is:

Correct AnswerverifiedShow Answer

Organizations who invest in employees' human capital tend to have higher turnover but improved financial outcomes.

Correct AnswerverifiedShow Answer

Common sense focuses on the past, and because of this it is weak in responding to the unknown or unexpected.

Correct AnswerverifiedShow Answer

Your potential for social capital lies in your relationships with other people.

Correct AnswerverifiedShow Answer

Which of the following is not a soft skill?

Correct AnswerverifiedShow Answer

Problem solving is the systematic process of closing gaps between actual and desired situations.

Correct AnswerverifiedShow Answer

Sustainable businesses tend to be run by CEOs who are:

Correct AnswerverifiedShow Answer

A person can build his/her human capital by:

Correct AnswerverifiedShow Answer

Halim hires a new employee who best meets the characteristics he is looking for in the ideal employee. He is:

Correct AnswerverifiedShow Answer

What can and should you as an employee do about unethical behavior?

Correct AnswerverifiedA few suggestions for handling unethical...View AnswerShow Answer

One way an employer can build social capital is to provide mentoring.

Correct AnswerverifiedShow Answer

In the integrative framework,

Correct AnswerverifiedShow Answer

Which of the following is not one of the top four skills desired by employers?

Correct AnswerverifiedShow Answer

The "integrative framework" for understanding and applying OB is based on the systems approach.

Correct AnswerverifiedShow Answer

How many of the top four skills desired by managers for the top 10 jobs in 2013 are "hard skills"?

Correct AnswerverifiedShow Answer

Hard skills are not important in organizations.

Correct AnswerverifiedShow Answer

Correct Answer
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OB concepts and theories can be classifi...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A few suggestions for handling unethical...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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