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In general terms,the American workforce is growing younger.

A) True
B) False

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Alexander is enthused about his firm and consistently uses his talents to further the organization's success.Alexander is an example of a(n)_____________ employee.

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Because of information overload,some organizations,like Intel,have introduced "No e-mail Fridays" as a way to address the issue.

A) True
B) False

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Successful organizations tend to limit the amount of information shared by maintaining a centralized structure.

A) True
B) False

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Research by Gallup indicates that only 20% of employees are disengaged from their organization.

A) True
B) False

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In general,the more training you have,the more financial success you will achieve.

A) True
B) False

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Research indicates that the most important determinant of ethical behavior in an organization is


A) the establishment of policies prohibiting unethical behavior.
B) the passage of laws requiring ethical behavior.
C) manager commitment to ethical behavior.
D) the establishment of rules requiring greater accountability.

E) A) and B)
F) B) and C)

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Les Schwab Tires,Inc.attributes their success to the ability to maintain a strong organizational culture.

A) True
B) False

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Research conducted in an actual organization and with real employees is


A) a field study.
B) a survey.
C) a lab study.
D) a meta-analytic study.

E) A) and B)
F) All of the above

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Applying ethical principles to situations that arise at work is _________ ___________.

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Which of the following statements about case studies is true?


A) They involve a study conducted under controlled conditions.
B) They offer the researcher a very simple and effective way to generalize what worked in a single situation to many other situations.
C) They are a technique employed by researchers to summarize what other researchers found on a topic.
D) They are a way to gather data and explain a single event or situation in detail.

E) B) and C)
F) B) and D)

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Validity is


A) an entity that can take on different values.
B) the consistency in measurement.
C) the strength of the relationship between two variables.
D) the degree to which a measure captures what it is intended to measure.

E) B) and D)
F) B) and C)

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In analyzing trends that present challenges for organizational behavior,which of the following is INCORRECT?


A) Outsourcing offshore presents a challenge managing teams of different nationalities and culture.
B) A flattening world creates an uneven playing field with regard to information access.
C) Sustainable business practices are those that meet present needs without compromising the needs of future generations.
D) "Moore's Law" suggests that computing power doubles every two years.

E) A) and B)
F) All of the above

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Organizational behavior provides organizations the tools to address the technological,societal,and cultural issues arising today and create an environment that is mutually beneficial to the firm and its employees.

A) True
B) False

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Identify each of the levels of analysis in organizational behavior and give an example of each.

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The first level is that of the individua...

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A(n)________ learner draws pictures and diagrams and summarizes main points by using charts to help him understand material.

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The triple bottom line refers to evaluating organizations against the three performance criteria of __________,___________,and ___________ viability.

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economic,s...

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According to the authors of Organizational Behavior,a company's greatest asset is


A) its product.
B) its financial resources.
C) its people.
D) its location.

E) None of the above
F) A) and B)

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Hypotheses are


A) entities that take on different values.
B) research tools that elicit respondents' reactions to specific questions.
C) the process of writing out thoughts and emotions on a regular basis.
D) tentative guesses for expected observations that can be tested.

E) A) and D)
F) C) and D)

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In general,the higher the ________,the more money you will make.

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